SunPower went bankrupt. Your system still has a future.
SunPower filed for Chapter 11 bankruptcy in August 2024 and wound down customer support shortly after. Another company later purchased the brand name, but it did not take responsibility for systems installed before September 30, 2024. If your system predates that, you're what the industry calls an orphaned customer: the company that promised you 25 years of support no longer exists in a form that can help you.
What you actually lost, and what you didn't
- Your panels still work. Bankruptcy doesn't switch off hardware. Most orphaned systems keep producing normally.
- The workmanship warranty is gone. That covered installation quality and was a promise from the installer, who no longer exists.
- Manufacturer warranties survive. Equipment warranties are between you and the component manufacturer, not the installer. SunPower panels are backed by their manufacturer, and many SunPower systems were actually built with rebranded Enphase microinverters, which opens a path to Enphase warranty coverage and even monitoring restoration.
- Monitoring may have gone dark. SunPower ran its own monitoring platform. For qualifying Enphase-based systems, monitoring can often be restored with a gateway swap.
- SunVault batteries are the hard case. The SunVault was SunPower's own product with no independent manufacturer behind it, and the standard Enphase restoration path does not cover it. If you have one, get it evaluated so you know where you stand.
Have a lease or PPA? Your contract likely transferred to a servicing company and you still owe payments regardless of who services the hardware. Dig out your paperwork; it matters for repairs and it really matters if you sell the house.
What to do this month
- Confirm your system is actually producing. If monitoring died, many owners have no idea. Check your utility bill for solar credits or watch the meter on a sunny afternoon.
- Gather your paperwork. Contract, equipment list, warranty documents, and any SunPower correspondence. This determines which manufacturer warranties you can still claim.
- Identify what's really on your roof. Panel and microinverter model numbers decide your warranty and monitoring options. We can identify most systems from photos.
- Get a health baseline. A one-time inspection tells you what's working, what's aging, and what warranty paths exist. If you're selling the home, this doubles as the audit buyers and realtors will ask for.
The same applies to Titan, Sunnova, and Freedom Forever customers
SunPower wasn't alone. Several major installers have shut down or filed bankruptcy in the last two years, leaving thousands of San Diego County systems without a service company. The playbook above works for all of them, and so do we.
Your installer is gone. Your system isn't.
We adopt orphaned SunPower systems across San Diego County: diagnosis, repair, monitoring restoration where possible, and audits for home sales.
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